Category: Tech Support Stories

Magic Software

Selben was working at this temporary location solo while Soda was off having a baby (well, his wife was, but anyway!). It was a simple phone and local IT support gig while the regular employee was on a long vacation. While the office was large, IT support only consisted of…

The Missing Laptops

Selben and Soda had gotten a two-month contract working on some IT projects at a company through an old contact of Soda’s. Soda was locked away slaving away as a code monkey. Selben could still chat with him during breaks, but otherwise was mostly on his own. He spent his…

IT Newbie and the Full Lotus

The last empty box was disposed of. The cool morning air helped to keep Selben from sweating much, but he still looked bedraggled from the effort of bringing 40+ computer boxes out to the dumpster. Back inside, he slumped back down in his chair intent on returning to his normal…

Reboot the Router: A SodaCorp Tale

Do you like to read in Chronological order? The index can be found here: timeline.selben.net   This tale takes place while Selben and Soda were running rogue, switching from company to company as temps doing contract work. At this location, the company was decently sized, but only had two locations, about…

One Blank Report

A small, but booming, startup company needed IT temps, and Soda landed the contract for him and Selben. Expensive cars filled the parking lot of a large building, all so new that none had license plates yet. Selben tried to not feel intimidated by the shiny elevators, and glass doors…

The Greatest Tech Ever

After completing a month-long contract, Soda had landed them another short-term gig at a small startup. The company had run into a major data loss due to massive hardware failure and needed their backed-up data restored to their main system. Unfortunately, their “backup system” was in the form of paper…