It was the holiday season, and the one of the supervisors of BiggerCo had approved time off for almost everyone, including himself. This left Sup2, the remaining supervisor, in a sticky situation. He was an old acquaintance of Soda, and quickly hired him and Selben on for some super short-term temp work. The contract was for two weeks – not ideal, but it paid the bills!
Other than Sup2, there was only one other company tech in the office, so Soda and Selben were covering the phones and doing everything else that came up to the best of their abilities.
Selben was in his cubicle. The previous occupant of the desk was apparently a big snacker, as the keys in his keyboard frequently crunched. Repeated attempts to smack the keyboard against a trashcan had little effect in removing the chips and other crumbs. Selben’s phone began to ring.
Selben: Thank you for calling BiggerCo, this is Selben. How can I help you?
User: I can’t login to CompanySystem!
Selben: Okay, what error are you getting?
User: No Inter—Net—connection?
Selben: Can you check to see if you have internet?
User: I don’t, but I’ll try the Wi-Fi.
A few moments pass.
User: It’s working now. Thanks!
Selben: No problem?