The Scorecard

The only thing better than a free lunch is a free lunch with no strings attached. Unfortunately, this was not one of those lunches. Snickers, Selben, Focus, and HR were re-working the employee grading system as some people had been exploiting the current system. Focus kept track of their progress on a white-board, written in a typical bug bashing fashion complete with colorful diagrams and arrows. While effective, it was terribly boring and took long amounts of time. Munching on their free sub sandwiches, Snickers and Selben appeared content.

After a couple weeks of testing, they seemed to have a functioning system and put it in place. Scorecards seemed to better reflect how the techs and other employees performed on a normal basis.

Selben and Snickers returned to their normal duties, and once again had scorecards themselves. Snickers was one of the first to get his new review with Focus. He returned triumphantly and announced to Selben he was a “9.4 out of 10. I’m the best tech!” They both had a chuckle and Selben continued working with a troublesome user who just couldn’t remember the name of his cat.

“Okay…If you don’t remember your cat, what was your first car?”
“I don’t know!”

Continue reading “The Scorecard”